To notify us of an error or request information about the servicing of your mortgage loan, please write us at the following address:

Attn: Servicing Errors and Request for Information,
Southside Bank
PO Box 150099
Fort Worth, TX 76108-0099

Be sure to include your name, account number and a description of the error or information you are requesting.

Mortgage Loans

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Penny Turner

Assistant Vice President/Mortage Loan Officer

  • NMLS # 580541

  • 1201 S. Beckham Ave
    Tyler, TX 75701

  • Phone: 903.535.4516
  • Fax: 903.597.0497


  • Mon – Thurs: 9:00am - 4:00pm; Friday: 9:00am – 5:00 pm

In my business, I learned a long time ago that it’s more than calculating interest rates. It’s about helping people realize their dreams! With 30 years banking experience and 13 years in the mortgage lending industry, let me help you with product options to meet your needs.  We offer conventional, jumbo, FHA,  VA  and other types of loans to fit your needs.  Do business with me, someone who values your dreams as much as you do!.

Your journey home starts with a convenient, quick, no-hassle mortgage loan from Southside. Applying is easy—you can do it online in just 20 minutes.

  1. Apply now or finish a previously started application.
  2. When you have completed the application, click submit, and we will review your information.
  3. A Southside Bank loan officer will follow up with you shortly.

We are a Texas bank, and all our mortgage loan officers live and work near you. We want to help you get the home of your dreams! Apply online or give us a call at 877.639.3511.